Active means they actually used Nueteam that month — not how many accounts you created.
Plans differ by size — records and included users — never by what you can do. Agents and affiliates are free — they never touch your bill. Workspaces open with a 30-day trial.
Every paid plan is the same product. What changes is how many records and portal users are included.
| Trial | Starter | Standard | Full | |
|---|---|---|---|---|
| Platform fee | €0 | €99/mo | €249/mo | €349/mo |
| Records included | 200 | 200/mo | 2,000/mo | Unlimited |
| Duration | 30 days | — | — | — |
| Portal users included | 2 | 2 | 5 | 10 |
| Forms | 2 | Unlimited | Unlimited | Unlimited |
Everyone who sends you work gets their own login to enter it and check what happened to it — and not one of them appears on your invoice. You're billed for your own people, and nobody else.
Which is the point: the platform earns its money when the person who knows the answer is the one typing it in. Charging you to let them in would work against that.
The job they do sets the rate. The plan you're on doesn't.
Builds forms, assigns work, runs reports.
App only — job sheets, accept/decline, location while on shift.
Enters their own work and checks its status.
Starter, Standard and Full include every capability. Plans differ by record volume and included portal users — never by a feature you have to buy back.
You're billed for the people who actually used Nueteam that month. A seasonal driver who didn't work isn't on the bill, and nobody has to remember to deactivate them.
Agents, hotels and partners who log in to enter their own work and track it are not billed. Open it up to everyone who should have a way in — the bill doesn't move.
Go over the records in your plan and the extra records are charged, or you move up a plan. Nothing cuts off in the middle of a month.
You build your forms in the portal — that's the point of it. Everything below is optional, scoped with you and quoted before any work starts.
Someone who logged in and did something that month. Creating an account costs nothing — you're only billed for the people who actually used it, so a driver who was off all February isn't on February's invoice.
Yes. Partners, hotels and agents who log in to enter their own work and check its status don't count towards your bill.
Same workspace, same forms, same login. At the end of the 30 days you pick a plan and billing starts — nothing is rebuilt or migrated.
You build them in the portal. If you'd rather we did, assisted digitisation is an optional service and we quote it before any work starts.
We're opening workspaces in small batches so every new company gets set up properly rather than dropped into an empty system. Tell us how you work and we'll hold you a place — and we'll come back to you with which of your forms to start with.
We're opening workspaces in small batches so each new company gets set up properly. Tell us how you work and we'll come back to you with a date — and with the forms you'd start with.